Features & Services

At Norfolk Hospital Nursing Home (NHNH), we are dedicated to providing comprehensive support and services that make residents’ daily living experience rich, fulfilling, and comfortable. Our range of amenities and programs is carefully designed to cater to residents’ unique needs and preferences.

Residential Features

The NHNH is a personable, welcoming building featuring:

  • 4 Private Rooms, 10 Semi-Private Rooms and 14 ward rooms
  • A “least restraint” facility with key pad access
  • Transition room for varying levels of care
  • Library, Sunrooms, TV Areas

Recreational & Therapeutic Activities

Our scheduled recreational programs are categorized into five therapeutic domains; social, physical, intellectual, emotional & spiritual. Each domain has a set of goals & objectives to ensure that our residents are as fulfilled as possible, for their well-being.

  • Church Services: Weekly interdenominational services with pastoral visits available upon request.
  • Daisy Readers: An extensive selection of digital audiobooks to support residents with visual impairments, offering easy and enjoyable access to reading.
  • Entertainment: Large-screen Smart TVs on every floor for Netflix movie matinees, news programs, game shows, YouTube videos, and sing-alongs. Pianos are also available for musical entertainment.
  • Family Council Meetings: Regular gatherings providing family members and friends of residents opportunities for peer support, education, and collaboration to enhance the long-term care experience.
  • Games Area: A dedicated space offering various games, puzzles, crosswords, word finds, cards, and dice activities for enjoyable social engagement.
  • Hairdressing Services: On-site hair salon and barber services provided weekly, promoting relaxation, social connection, and personal grooming.
  • Library: Fully stocked libraries on both main and upper levels featuring an extensive selection of small- and large-print books for reading pleasure.
  • Pet Therapy: Visits from trained volunteers with certified therapy pets, providing therapeutic and emotional benefits through interaction with friendly animals.
  • Residents’ Council Meetings: An independent, resident-led council offering a collective voice for all residents, empowering active participation in decisions affecting their home environment.
  • Wheelchair Van: A wheelchair-accessible van for recreational outings, giving residents enjoyable experiences, community engagement, and fresh air in the surrounding area.

Additional Programs

  • Fitness activities
  • Volunteer programs
  • Music clubs and therapy
  • Visiting pets
  • Art and creative pursuits
  • Programs that help residents with dementia rediscover old skills

Comprehensive Healthcare Services

Through our close collaboration with Norfolk Hospital and healthcare professionals, NHNH offers top-quality health services including:

  • Medical care provided by your own physician or our Medical Director
  • Immediate access to emergency medical care 24 hours a day, 7 days per week
  • Registered Dietitian
  • Medication services
  • Certified wound care specialist on site
  • Palliative care
  • Physiotherapy/ Restorative/ Occupational/ Speech Therapy services onsite
  • Immediate access to extensive diagnostic services (laboratory, x-ray, CT scan, etc.)

Physiotherapy Services

All new residents are assessed shortly after admission to determine an appropriate physiotherapy plan. Our goal is to maintain and restore each resident’s abilities and strengths through personalized physical programs designed to meet individual needs.

A Rich Environment

  • Assistance with Daily Living: Personalized care to help residents manage everyday activities with comfort and dignity.
  • Social Work Services: Professional guidance and emotional support for residents and their families.
  • Nutritious Meals: Delicious, balanced meals and refreshments accommodating special dietary requirements and preferences.

Additionally, residents may opt for various convenient paid services, including professional foot care, dental services, clothing valet, private telephone service, and cable TV.